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About Us

A Friendly Tea Shop in the Heart of Ottawa Byward Market

Rooted in care, and a genuine love of tea, teastore began in 1996 as a small specialty tea shop in downtown Ottawa, in the historic ByWard Market.

What started as a place to buy quality tea, gradually became something more. A friendly community space, a place to learn about tea, explore new flavors, and feel at ease.

Surrounded by the everyday rhythm of the neighborhood, teastore became a part of daily life in the Byward Market. Customers drop by as they wander through the market, visitors discover the shop while exploring, and new blends quietly find their place in routine moments.

  • Blue teapot, cup of tea, and slice of lavender earl grey cake on a wooden table.
  • Interior of  teastore with wooden shelves displaying various items and tables with chairs.
  • Glass jar with cherry Kyoto Sencha Rose tea on a wooden surface with plants in the background
  • Teastore outdoor patio seating area with tables, chairs, and green umbrellas in front of a building with a green awning.
Tea-making setup with a glass teapot, cup, and tea leaves on a wooden surface.

Our Approach to Tea

Tea, for us, is about slowing down. Taking a moment. Finding something that feels right for you.

That sense of care and familiarity guides everything we do. We focus on quality, variety, and approachability, choosing teas thoughtfully and keeping the experience simple.

We carry loose-leaf teas sourced from around the world. Familiar classics blends meant for everyday moments like bold black teas, delicate green teas, smooth oolong teas, refreshing white teas and herbal infusions.

Tea should feel enjoyable, not complicated.

Interior of teastore with wooden furniture, shelves stocked with products, and a person in a red shirt.

Inside the Shop

Walking into teastore, you’re invited to pause, take in the aromas, and enjoy a space that feels warm, inviting, and full of life.

You’re welcome to browse, smell the teas, ask questions, or simply take your time. Everything is done thoughtfully, and we aim to create an experience that feels warm, personal, and fun.

Along one wall, shelves are lined with loose-leaf teas from around the world, offering space to explore at your own pace. We also offer a delicious selection of in house, freshly baked goods to serve with our extensive collection of loose-leaf teas.

If you’d like to learn more about the shop or plan a visit, you can find all the details on our Visit Us page.

Visit Us
  • 💬 Get in Touch

    Have a question about our teas, an order, or planning a visit to the shop?

    We’re always happy to help. Send us a message and our team will get back to you as soon as possible.

    Contact Us 
  • ❓ Frequently Asked Questions

    Looking for quick answers?

    Our FAQ page covers common questions about brewing tea, shipping, visiting the shop, and more.

    FAQ