Teastore interior with a counter and 'tea store' sign on the wall.

Contact Us

You’ll find teastore in the heart of Ottawa’s ByWard Market at 53 York Street.

If you have a question about our teas, your order, or visiting the shop, feel free to reach out. You can contact us by phone during business hours or send us a message using the form below.

Phone: +1 (613) 241-1291
Email: teastoreottawa@gmail.com

🕒 Business Hours

Monday: 10:00 AM – 6:00 PM
Tuesday – Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 5:00 PM

📩 Send us a message

Have a question or need help with something? Fill out the form below and we’ll get back to you as soon as possible.

Discover More at teastore

  • Dining area with wooden chairs and tables near a large window with 'Tea Store' sign.

    🌿 Our Story

    Discover how a small tea shop grew into a place where people come to explore new flavours, slow down, and reconnect with the simple ritual of tea.

    About Us 

  • 📍 Visit the Shop

    Come experience teastore in person in the heart of Ottawa’s ByWard Market.

    Browse our shelves of loose-leaf teas from around the world, enjoy a cup in the shop, and discover your next favourite blend.

    Visit Us 
  • Shelves with glass jars labeled with various types of tea on a wooden shelf.

    ❓ Frequently Asked Questions

    Looking for quick answers?

    Our FAQ page covers common questions about brewing tea, shipping, and what to expect when visiting the shop.

    FAQ