We are located right in the heart of the Byward Market in Ottawa, Ontario at 53 York Street.
COVID-19 Update March 16th 2020 Until Further Notice teastore is CLOSED.
Update March 24, 2020
Hey There -teastore- fam as we all know this situation with COVID is fluid and constantly changing which means as a city we need to be adaptable and as a business especially we need to adapt and change as necessary. When necessary at our discretion. We are not considered an essential business but can still try to work with getting you tea from the online store. Our online store is still presently open, however, As of this morning we have had to reevaluate our operation procedures for online orders. There are many levels to this that we have to take into consideration.
What this means is:
- safety continues to be our absolute first priority
- we will be travelling less to the Post office to maintain social distancing - this is important
- customer orders will be delayed
- orders coming in from our distributors are delayed
- any order that a customer does not want to wait for can be refunded
We appreciate your continued support during this and we are trying the best we can as we navigate what is practical and safe.
More than anything we look forward to welcoming you all back into the shop once we can reopen. That will be the best show of support.
LOVE the TEAm from -teastore-
You can reach us by phone during regular business hours at 613-241-1291
Sunday to Thursday: 10:00am to 7:00pm
Friday and Saturday : 10:00am to 8:00pm